Request Types

When asking for a quote, there is something we don't usually tell the supplier: what are we asking for this quote for?

In fact, there are two completely different requests, both from the same e-mail: * Informational — budget study, tender preparation, price idea. There is no burden behind it. * For loading purposes — the load is ready, the date is set, the customer is waiting.

The supplier cannot distinguish between these two. When he can't distinguish them, he throws them all in the same box. And that box is usually the "no hurry" box.

The result: your request, which is really urgent today, is being processed at the same pace as your budget work three months ago.

The opposite is also true. If you write "urgent" to every request, none of them are urgent.

There's also the data side: keeping the informational offer and the upload offer in the same place and averaging them distorts what you're measuring. One is a forecast and the other is a commitment.

The solution is not complicated. Rewriting the type of request and the expectation of validity.

Do you separate these two? #lojistik #navlun #dışticaret #tedarikzinciri

Photo by Drew Beamer on Unsplash